Donation Website Design
Year: 2022
When was the last time you donated?
Have you ever wondered where your money was spent?
If you can see the items purchased with your donations and given to the people in need, would it make you more willing to donate?
The Why
Today, most donors do not have visibility over the spending of their donated funds, making us unable to determine if our money is truly spent for the people in need. Occasional scandals about how some charities use their funds also hurt people's trust. But the world need more donations to help people in need!
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So I had an idea of designing a donation platform that lets users visualize their funds spending.
Designed User Journey
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1. Dashboard Page: The donor can view donation history and purchases made with the recent donation. If any items are purchased with donated funds, the donor can check purchase receipt and track item delivery.
Considerations
Building trust is a key aspect of achieving the value proposition of this donation website design. On top of letting users view their donation spending, I need to also consider the following factors:
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Work with only validated vendors when spending donated funds, to prevent fraudulent transactions.
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Automate the process of generating purchase receipts and avoid manual intervention, which may lead to human errors and fraud.​
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Make the entire process of donation - goods purchase - delivery - reporting transparent and publicly traceable, so users will have full trust in the platform.